At RetroRush Arcade, we aim to provide the best experience possible for all our guests. If you are unsatisfied with our services or games, please contact us within 7 days of your visit. Refunds are available for any defective machines or unsatisfactory services. Please note that refunds are not offered for game credits, and cancellations for event bookings must be made at least 24 hours in advance to be eligible for a full refund. Your satisfaction is important to us, and we will work with you to resolve any issues promptly.